Thursday, October 11, 2007

Update on a Couple of Vista Bugs (Tracking and GC)

Hi Everyone-

I have this from David Chatham today:
I have asked Blackboard to turn off the garbage collection process. It is accessing the same tables as those that a new file upload accesses, and, since Blackboard cannot yet control when the garbage collection process runs, it is best to turn it off. The problem with GC is that when Blackboard sets a time for it to run (I have requested between 12 a.m. and 6 a.m. ) the process disregards the time limits and runs all of the time, interfering with instruction. It will need until tomorrow morning to cycle through before we see any improvements.

You do not need to send me any more lists of sections with unknown users. They have enough examples to determine the issue and are in the process of fixing tracking. Those adjustments should begin to show some time Saturday.

David Chatham
Dean of Academic Technology

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