This support service is also available to faculty for after-hours emergencies and access questions, however, Amy will continue to provide technical support for all of our faculty at firstname.lastname@example.org.
Please let your students know about this great new service.
Thanks once again, for all you do for our students!
John H Schmahl
GET HELP ANY TIME!
CCCOnline now offers 24x7 Technical Support for students and faculty who use Blackboard Vista. Students can get support via:
- Phone at 1-888-800-9198
- Live chat at http://help.cccs.edu – click on Chat With Us
- A support request form at http://help.cccs.edu – click on Submit a Problem
- Or the CCCOnline Student Wiki: http://students.ccconline.org/index.php?title=Main_Page.
The specialists at the 24x7 Technical Support help desk are trained to assist users on a variety of topics including:
- Configuring your computer to use Blackboard Vista
- Logging into Blackboard
- Troubleshooting problems using your online course
- Setting up your browser to support Blackboard Vista
- Questions about how to use features in Blackboard Vista
- Uploading and downloading assignments/email attachments.