Wednesday, February 11, 2009


Hi everyone! By now the new term is well underway; I hope things are going well for you!

This is just a reminder that in order to help us better track issues that require ProfHelp assistance, we ask that you use the ProfHelp form located at the Faculty Gateway ( to request help. If you submit help requests directly to ProfHelp through email, you will now receive a note back directing you to use the form. Our hope is that by tracking these requests, we can tailor training tools and track repetitive LMS issues, etc., that we may need to address.

Also remember that any design work you need assistance with should also be submitted through a ProfHelp ticket rather than contacting a designer directly (unless you are already in the development process on a particular course with a designer). Again, this is to help us provide better training and technical information to you.

Thanks for your help with this!

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